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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hobbyrama’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Hobbyrama’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Shop 3, 482 Stafford Road, Stafford, QLD, 4053. Our ABN is 24 009 795 662. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Hobbyrama regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Hobbyrama users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Hobbyrama management on (07) 3352 3333.
In order to use the Hobbyrama website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Hobbyrama is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Any details collected from Hobbyrama customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at hobbyman@hobbyrama.com.au
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at hobbyman@hobbyrama.com.au.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. In certain circumstances, we may need to reject your order. This may happen where the requested Product is not available or if there is an error in the price or the product description posted on the Site.
Hobbyrama uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at hobbyman@hobbyrama.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Hobbyrama may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Hobbyrama does not share any information with third parties for any unknown or unrelated uses. Legal We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Hobbyrama site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Hobbyrama.
If we decide to change our privacy policy, we will post those changes to this privacy statement, Our blog, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our blog page.
